Privacy Policy

Shandong XINGCHUAN New Energy Technology Co., Ltd. · Updated: 2026-09-10 · Effective: {d}

This policy explains how Shandong XINGCHUAN New Energy Technology Co., Ltd. (hereinafter "the Company") collects, uses, stores, and protects your personal information when you use the Company’s products and services. This policy applies to all of the Company’s products (new energy operations platform, charging operations, microgrids, virtual power plants, smart industrial park IBMS, etc.).

1. How We Collect Information

  1. Information you provide voluntarily.When you register, log in, or activate the Company’s products and services, we may collect the mobile number you provide and verify your identity via SMS verification code.
  2. Information required for service operation.To ensure system stability and security, we automatically record necessary business logs, including login time, operation type, and device and network environment, for security auditing, anomaly troubleshooting, and service optimization.

2. How We Use Information

  1. Account and services.The mobile number you provide serves as your account identifier across the Company’s products, used for login authentication, service notifications, and necessary identity verification.
  2. Communication and follow-up.With your consent, we may contact you by phone, SMS, or WeChat for product consulting, service support, implementation follow-up, and feature-update notifications.

3. Cookies and Similar Technologies

To safeguard account security and login state, our products use necessary Cookies or local storage to record login status. You can manage or clear related storage through your browser settings; disabling them may affect the normal use of some features.

4. Your Rights

  1. Access and correction.You have the right to access and correct your account information (such as your bound mobile number).
  2. Cancellation and deletion.You may request account cancellation; after verifying your identity, we will delete or anonymize your personal information.
  3. Decline non-essential contact.You have the right to decline non-essential marketing or follow-up contact; you may inform us through the contact details below.

5. Changes to This Policy

This policy may be updated as our business and applicable laws and regulations change. Material changes will be announced via in-product notices or official website announcements; your continued use after such changes constitutes acceptance of the updated policy.

6. Contact Us

If you have any questions about this policy or the processing of personal information, you may contact Shandong XINGCHUAN New Energy Technology Co., Ltd. through the following means:

  • Contact phone: 13853128290
  • You may also find WeChat and other contact details on our website’s "Contact Us" page.
© 2026 Shandong XINGCHUAN New Energy Technology Co., Ltd.About us